FAQ
When a new product enters the market there are usually lots of questions. Hopefully we’ve answered your questions here, but if not, please contact us on (02) 9784 9211. We’d be happy to help.
What are the File Specs for designers?
Please follow this link to download our File Specs.
What's so good about FABframe™?
FABframe™ is lightweight, easy to assemble, gives rich, vibrant colours, versatile in its application, and is more cost effective and environmentally friendly than traditional signage. We print using the highest resolution direct dye sublimation printers, guaranteeing a high quality result.
Why is it lightweight?
The frame is made from lightweight aluminium and the artwork is printed on fabric.
How easy is it to assemble?
As demonstrated on our animation, all you need to do to assemble FABframe™ is line up all four sides, insert the locking corner pieces, click it all together and tighten the knobs in each corner. Once the frame is in place, you simply insert the fabric into the frame moving from the centre to the corners. It requires no tools for assembly, but depending on the application, tools may be needed to mount it to a wall, suspend if from a ceiling, attach it to a stand, etc.
Is it like assembling something from Ikea – promises to be simple but never is?
NO! We've tested it on 6 year olds and 80 year olds and they do it easily. Depending on the application, the installation may be tricky – especially if it's suspended – but we can help you with that by providing a trained installer to ensure that it's correctly and safely installed.
What tools do I need?
Nothing for assembly – just piece it together and tighten the knobs. Installation may require tools depending on the application.
I don't have time to do it myself. Can you do it?
Yes. We have a team of trained installers who can visit your site and assemble and install any signage that you require.
Why is it so rich and vibrant?
We print directly onto high quality stretch polyester fabrics that are specificially designed and coated for dye sublimation printing. Then, with heat and pressure applied, the ink is fixed to the fabric. This gives a true, deep colour that is richer and more vibrant than traditional signage.
How is it printed?
FABframe™ skins are printed on Mimaki JV5 320DS printers offering the highest resolution print graphics. Using water based ink, we print directly onto the fabric which is then heat pressed to embed the ink. This ensures that the print remains rich, vibrant and colourfast.
What type of fabric is the graphic printed on?
We use high or medium stretch polyester fabrics that arespecially designed and coated for dye sublimation printing. The fabric will remain taut within the frame and can be easily folded and stored when not in use. FABframe's™ that will be back-lit using the Light Box, use a specific fabric that is purpose designed for this application. This fabric has excellent light diffusion, a matt finish and flame retardant.
Will it fade?
The FABframe™ printing process provides the highest resolution colourfast print on the highest quality fabric in the market. The print is stable and will not fade under normal use. If it is placed in direct sunlight it may fade over time. This signage is most suitable for indoor use.
What if the fabric gets dirty?
Just place it in the washing machine with regular laundry detergent and wash on a gentle cycle with cold water. Hang it to dry in the shade. If it's only soiled in one small part, it may be easier to sponge clean.
Why is it so versatile?
FABframe™ can be single sided, double sided, cubed, suspended, curved or used with a light box. Once the frame is installed, you can easily change the fabric skin. This is perfect for the retail environment as the skin can be changed seasonally, and the versatility of the frame profiles offers great solutions for exhibitions and events.
What options do I have with FABframe™?
FABframe™ profiles are available in universal, single sided, double sided, cube, suspension, curved and light box. All profiles are available in any size that you require. We can also custom make the frame to fit your space.
How strong and durable is FABframe™?
Although FABframe™ is made from lightweight aluminium and fabric it is very strong. It will hold up extremely well under normal conditions and is less likely to be dented, scratched or damaged than traditional signage. The fabric is a dense medium or high stretch polyester, which is also very durable. Under extreme conditions the frames can be dented or bent and the fabric can be torn. Care must be taken with FABframe™ as with all signage and promotional material.
If a part is damaged, can I buy a replacement part?
Yes, you can buy parts and accessories and most items are in stock and available immediately
about our service
We were really happy with the overall look of FABframe™ for the RSVP
Launch Party. We would recommend it to anyone. – Sophie Treasure
